Coverage tips

Get the most out of your LifeWise benefits through Digital Health Messages

For the best care possible, stay connected to your LifeWise health plan benefits through Digital Health Messages sent right to your smartphone. See how.
April 4, 2024   |   2 minute read
Adult female views information on her smartphone

You’re busy. We get it. 

That’s why there’s digital health messaging from LifeWise, a simple way to make sure you’re getting the most out of your LifeWise health plan benefits. 

When you sign up for Digital Health Messages, we’ll send you text messages with a link to your personalized health feed where we will share updates including important benefits information or alerts, payment reminders, timely care suggestions, or tips on how to save money on care. 

Don’t worry, we won’t make your smartphone ping off the charts; most members get an average of one to two messages per month. But each message goes a long way toward experiencing the best of your benefits. 

Digital Health Messages helps you access your personal plan information, including your member ID card, quickly and securely, at any time and from anywhere. Think of it as your own personalized communication channel with LifeWise.  

How to sign up

Go to our sign-up page and enter your member ID, the mobile phone number on which you want to receive messages, and your date of birth. Then accept the terms and conditions and submit. There is no app to download.

The first text you receive will be a request to verify your identity; an added layer of security and the final part of the signup process. 

Rest assured, Digital Health Messages from LifeWise are HIPAA compliant, which means they are safe, secure, and for your eyes only.  Links sent in text messages from LifeWise will be available to you for 72 hours. If they expire before you’ve had a chance to connect, you can click the “resend” link button. 

You can also opt out of Digital Health Messages from LifeWise at any time. Simply go to the most recent text message from LifeWise and reply with “STOP.” 

What’s the charge?

Nothing from us. Digital Health Messages from LifeWise is a free service designed to give our members another way to stay connected with their plans and care. Of course, depending on your mobile plan, standard messaging and data rates may apply. 

Sign up now and get better connected to your plan and care.  

Or learn more about mobile messaging from LifeWise.

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